Questions to Ask When Picking a Windshield Repair Service

If you have ever experienced a cracked windshield, then you know how quickly your day can go from good to bad. A broken windshield does not only make it difficult to see while driving, but it also presents a safety hazard. If you are looking for a reputable company that offers auto glass repair services in Portland, OR, this article will provide some questions to help you find the right one.

How Many Years of Experience Do You Have in Windshield Repairs?

The more experienced, the better. This is because it takes a lot of knowledge to repair glass properly, and you don’t want someone who has never done this before working on your car.

Do You Offer Mobile Windshield Repair Services?

Some windshield repair companies offer mobile services so that the technician can come to your location and fix your windshield on the spot. This is a great option for those who cannot travel to the shop and those who don’t have the time to wait around while their vehicles get repaired.

Do You Guarantee Your Work?

When it comes to windshield repairs, there is no room for error. Your safety depends on quality craftsmanship. A reputable company will provide warranties as well as guarantees with all of their work, allowing customers peace of mind knowing that if anything goes wrong after the windshield repairs, they’ll get help immediately from the professionals.

Are You Licensed?

A reputable auto glass service should always provide proof of their licensing when asked how long they’ve been performing services. With this information, potential customers can easily research if there have been any complaints filed against them. That way you won’t make an unsafe decision based solely on word-of-mouth reviews from other people who may or may not even have experience using their services.

Do You Offer Free Quotes And/or Estimates?

A professional windshield repair company will always offer free estimates for their customers. They want you to be comfortable with the final price before they fix your glass. Estimates are typically given over the phone or in a quick email.

Are You Certified by a Reputable Organization?

Certifications are proof of quality and reliability. All major windshield repair companies should ideally be certified by recognized, independent organizations such as the National Glass Safety Council.

Check to see if their seal of approval is on the site. It may be good to ask for more information about what training and certification processes employees have gone through if the seal of approval isn’t displayed.

Do You Also Offer Windshield Replacement Services?

Sometimes it might be necessary to replace your windshield instead of repairing it. This is typical because the damage (e.g. stone chips) cannot be repaired, or there are multiple cracks on the windshield. It will therefore need to be replaced with a new one for you to drive safely again.

What Type of Cars Do You Repair Windshields On?

This question helps you determine whether or not the company you’re looking into is equipped to handle your type of car. Some companies only repair windshields on sedans, while others also offer windshield repairs for all types, including SUVs and commercial vehicles like trucks.

Do I Need an Appointment?

Some windshield repair shops require you to schedule an appointment before coming in, while others might be able to fit your car in right away. You should contact the company and verify their hours of operation and what times they do repairs on Saturdays or Sundays if those are days that work best for you.

Asking these few questions will help ensure that you get professional work done by qualified individuals at a great price without any hassle!

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