Auto glass is a necessary component of any vehicle. It protects the car’s occupants from debris and accidents, and it also has an aesthetic function to improve how your car looks from the outside. Unfortunately, the windshield of your vehicle is not something that lasts forever. It’s prone to cracks, chips, and other damage that can impair visibility. It’s important to find a great auto glass company that you can trust to take care of your car’s glass needs. Here are three qualities any great company should have:
1. A Clear Promise of Quality Workmanship
You want a company that will use high-quality materials and qualified technicians to install or repair your windshield. You don’t want to go with a company that tries to cut costs by using cheap, unproven materials or untrained employees because they could cause more damage to your windshield or even put you in harm’s way. A great company can be trusted to install your new windshield properly, without the unnecessary risks.
2. A Commitment to Customer Satisfaction
A great auto glass company will have a clear commitment to customer satisfaction. They’ll offer a warranty for their installation and repairs, and they’ll be willing to fix anything that doesn’t meet your standards or comes out looking bad.
A great company will also provide quick turnaround times, anywhere from one-day to same-day service in emergencies.
3. Accessibility and Reviews
It’s crucial to work with a company that is easily accessible to you. This means having an up-to-date phone number and email address that you can use at any time, as well as a clear business location that’s easy to find. You should also have access to the paperwork associated with your job in case you need it for reimbursement or for future reference.
A great auto glass company will also have positive reviews from others. You should find these reviews on their website or consumer sites like the Better Business Bureau and Yelp. If there are no reviews or if they’re all negative, that’s a red flag that you should look for another option.
According to the Glass Doctor, over 70% of the windshields in the United States are replaced incorrectly, according to independent testing. You can avoid this mistake by working with a great auto glass company that employs qualified technicians and uses high-quality materials. This will not only make your windshield look great but will also keep you safe on the road.